Filing A Claim With BBIMI
After years of paying whatever insurance monthly premiums you have, you finally have to file a claim. We’ve all been there, and you may think it should be a pretty simple process based on all the money you have already paid. Here’s the truth though, before you are granted any sizeable claim, it’s likely you’ll receive a visit from the insurer’s claims assessor to verify and assess your claim. Your agency representative can explain this process to you over and over until they are blue in the face. However, it’s likely you’ll need to speak to the adjuster yourself.
One of the most important things to keep in mind is to be polite and cooperative. Whether this is a short conversation or a long one, it will depend on the nature of the claim and on how much information the assessor must obtain or verify. This can be a stressful process for you and the assessor, but you should always remember, the assessor is a professional and is trained to handle your needs in the fastest and easiest way possible. Making the assessor hostile towards you by being impatient or aggressive is not going to get your claim approved any faster. Remember, it’s important that your insurer verifies claims, otherwise fraud would be rampant and you would be paying much more for your policy!
It’s often the case that when you’re lodging an insurance claim, you’ll already be a little stressed from the event that led to the claim. Feel free to excuse yourself for a moment if you feel yourself reaching your boiling point. One of the advantages of having BB Insurance Marketing handling your policies is that your agent can be on hand to explain the process and assist you through it as well.