How to Avoid a Tow Truck Scammer
After a car accident or breakdown, a tow truck on the horizon typically means help has arrived. But in rare cases, it can mean trouble in the form of high towing fees or fraud. Dishonest towing operators (also known as bandit tow trucks) that materialize “just when you need them” prey on unsuspecting drivers in need. They offer to help — and then charge exorbitant fees for their services. The moral: be leery of unsolicited help.
Things to Know Before You Tow!
To protect yourself from inflated towing fees and fraud, make sure you know exactly what you’re paying for, who you’re working with, and what your insurance company will cover. Here are some things to consider:
– Know what your insurance policy covers. See if you have roadside assistance coverage and what the limits are. If you’ve been in an accident, find out how your car insurance company handles towing and how much your insurer will cover.
– If you do need a towing service, don’t deal with a towing operator who arrives on the scene unsolicited. Though honest, hardworking towing companies can miraculously appear when you need them most, it’s wise to err on the side of caution.
– Be wary of giving out too much insurance information. Some bandit tow operators use this information for additional scams, like calling the victim and pretending to be their insurer.
– Don’t let a towing operator take your vehicle until: You receive a printed price or invoice. The price should list towing fees, daily storage fees (if any), and all other miscellaneous charges OR you know where your car is being towed to.
BB Insurance Marketing has auto policies that come with Emergency Roadside Assistance (ERS) and aside from providing 24/7 support for lockouts, tire changes, battery services and gas/oil/water delivery, it can also help you avoid towing fraud. As your leading Florida insurance professionals, we are dedicated to bringing you the most comprehensive and affordable Florida auto insurance – without the complications of your ordinary insurance company. Our expert agents look forward to helping you find the most affordable Florida auto insurance quotes!